DHA pushes for new digital ID system through private banks
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In order to make up for chronic incompetence and corruption in Home Affairs branches, the department (DHA), has initiated a partnership with the private banking system to issue digital IDs.
The DHA announced that the banks are set to sign partnership agreements to launch the new “eHome Affairs” system. The collaboration, discussions for which were initiated in 2015, will allow banking customers to apply for and process Smart IDs and passports through digital platforms, avoiding visits to Home Affairs offices.
The system, used by over 3.5 million South Africans, is expected to expand its footprint with new bank branches, enhancing accessibility and services. The partnership aims to address challenges and provide a convenient alternative channel for citizens.
However, it is still beset by issues with system availability due to the normal incompetence and mismanagement at the DHA.
The DHA currently lists 27 participating bank branches on its website, but confirmation from the banks shows that at least 29 branches are offering services.
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